This is the era of ‘empowered consumers’. From delivery and shipping choices to returns and exchanges; an awe-inspiring number of options to tempt those bargain hunters to buy! The ball is firmly set in the shopper’s court!
For an e-commerce start-up to not only survive but increase customer engagement, it takes a smart mindset and an unwavering focus. In reality, you cannot be at ten different places at once and you cannot do it all by yourself. The time to delegate is now!
Nexithon understands that dedication is required to grow any successful e-commerce business. By outsourcing certain elements of the work involved, you not only save time but you can ensure faster growth. The part that will give you the most piece of mind is – we are like an extended wing of your staff; so you can delegate tasks and rest easy, knowing that the work is being done.
- Order Processing
- Returns/Exchanges Management
- Inventory Management
- Order Products
- Email Management
- Website Maintenance
- Product listing on different websites/portals
- Order Tracking
- Basic photo editing, re-sizing and uploading on website
- CRM management
- Live Chat Support, Customer Feedback Follow up